LDYC Website Privacy Statement

What information do we collect?

We collect data from you when you complete a contact form on our website or email us. You can however visit our site anonymously at any time.

How do we collect your information?

We collect your information when you send us a message through the contact form or email us.

What do we use your information for?

We may use your information in the following ways:

  • To personalise your inquiry by being able to respond to your individual requirements

  • To improve our service to you by evaluating feedback and information from  you

  • To improve our customer service and technical support

  • To process your enquiry.

  • To send periodic emails regarding activities at LDYC

How long do we hold your data?

  • Personal data relating to enquiries is anonymised after 8 months.

  • Personal data that is used for communication purposes will be retained indefinitely unless you choose to opt out.

How do we protect and safeguard your personal information?

We have a variety of security measures in place to protect your personal information. These include electronic safeguards, such as encryption, and physical safeguards and security. 

Your Consent

By using our site you consent to our Privacy Policy and Terms and conditions.

Withdrawing your consent

  • If you would like to withdraw your consent, please contact us directly  ldyc@telkomsa.net

  • Once you notify us of your request, we will respond to you as soon as possible.

  • Wherever possible, we will anonymise all records relating to you and to your enquiry and communications.

Who has access to your data?

Access to your personal data is restricted at all times. Only our employees will be able to access your data. Their access and activities are restricted to the purposes outlined above. These parties are:

  • Office Administrator of LDYC

Changes to our privacy policy

If we decide to change or update our privacy policy, we will do so on this page.

Please contact us if you have any questions regarding our Privacy Policy.

Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. Cookies cannot be used to identify you personally.